Shop & Service

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Shop & Service 

an always-available digital helpdesk for business activities
The user converses with the AI, finds products and services, receives information consistent with company documents and instructions, completes orders and books appointments in a guided manner, including from a smartphone.


Shop & Service – Main advantages

  • Chat AI connected to the company's catalogue, data, documents, and operating instructions.
  • AI-assisted company setup to accelerate launch, testing and publication.

Key features

AI platform for creating and configuring a company, publishing products and services, assisting users, and managing orders, bookings, and communications

AI-powered company creation and configuration

  • The configurator is guided by chat and can transform operational requests into concrete company database settings.


Configurable elements

  • settings for configurations, users, products, services, operators, sites, devices, appointments and activities.
  • Company documents and instructions can feed AI as operational knowledge.
  • Roles: Administrator, Configurator, Manager, and User with dedicated functions.

Features

  • Product and service catalogue with descriptions, prices, images, availability and operational notes.
  • Online orders and purchases with an editable table before final confirmation.
  • Smart bookings with duration, times, locations, operators, devices, and linked products.
  • Sending confirmations, summaries, and communications via email or SMS when data is available.
  • Using AI documents, PDFs, TXTs, manuals, and websites as an informational and operational base for the chatbot.
  • Reporting, validations, roles and file management to keep the system controlled and configurable.


Objective

Reduce manual configurations and offer an immediate digital service for the company and its customers.

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